Cancellation Policy
The following policy applies to any order cancellations, replacements or refunds, as applicable. We can only provide order cancellations, replacements or refunds to orders that originated on our storefront at kompostables.com.
CANCELLATIONS
Cancellation by Customer
You cannot cancel your order once it has been placed, unfortunately our warehouse moves too quickly to cancel a order.
For subscriptions, we'll send you a renewal reminder email 3 days prior to your order date so you have some time to confirm the order and double check the shipping address; any changes made to the account after the charge date will only reflect on future orders.
You can cancel your subscription renewal order by logging into your account and skipping it, pushing back the order date, or by contacting us.
Cancelling your subscription affects future orders only, so you will be responsible for all orders processed before the cancellation.
Cancellation by Kompostables
In the event a product is out of stock, has errors in pricing or of any unforeseen discrepancy orders may not be processed and you will be notified. We reserve the right to cancel an order for any reason and will notify the customer of any changes to their order.